Turn first-time diners
into Regulars
Create personalized dining experiences, intelligent email campaigns, and QR prepayment reservations.
Reservations & Payments
Reservations that run themselves
Accept bookings with upfront payment via PromptPay QR or credit card — no more no-shows. Guests receive instant email confirmations and can cancel on their own. Refunds are handled automatically, so your team focuses on hospitality, not admin.
Upcoming reservations
Somchai Wattana
Tonight · 7:00 PM · 2 guests
Natthida Prayoon
Tonight · 8:30 PM · 4 guests
James Forsythe
Tomorrow · 7:30 PM · 2 guests
Wiriya Somboon
Sat · 6:30 PM · 6 guests
Guest Intelligence
Know your guest before they walk in
Every guest builds a living profile. Mato auto-generates tags from visit history — spend level, preferred seating, dietary restrictions — and your team can add their own. Birthdays, wine preferences, special occasions: it's all there before they sit down.
Guest profile
Somchai Wattana
12 visits · Last: 3 weeks ago
Auto-generated
Added by team
Smart Segmentation
Turn your guest list into targeted campaigns
Filter your entire guest database by any combination of traits — or just tell the campaign agent what you want. Describe your goal in plain words and it picks the right guests, explains its reasoning, and drafts the email for you. Want to reach big spenders born in December who enjoy wine pairings? One prompt, one campaign. Make every guest feel like your most important one.
Campaign agent
AIYour prompt
“Win back wine lovers we haven’t seen in a while.”
Agent reasoning
- ✓Filtered for wine-pairing preference
- ✓Last visit > 60 days ago
- ✓Lifetime spend in top quartile
18 guests selected
Draft · subject
A bottle we’ve been saving for you
Hi Somchai — it’s been a little while. Our sommelier set aside something new from Piedmont…
“We sent a win-back campaign to guests. 34% booked within two weeks. Our best April ever.”
Owner of a 24-seat Italian restaurant in Thonglor, Bangkok
“We used to run everything through LINE and a notebook by the host stand. A regular came in for their anniversary and my staff had no idea. Now that doesn't happen. Mato remembers everything we don't.”
Owner of a French bistro in Ari, Bangkok
“A couple came back after eight months. Before they even ordered, my waiter knew about the shellfish allergy and that they always sit by the window. The husband looked genuinely surprised. That's when I knew this was worth it.”
Owner of a Japanese omakase in Ekkamai, Bangkok
“December birthdays, love wine, haven't booked in 45 days. I filtered for exactly that and sent 28 people a message. Got 9 reservations in 48 hours. I've never done marketing that felt that precise.”
Owner of an Italian fine dining in Silom, Bangkok
“A guest cancelled the morning of. Before Mato I'd be chasing them on LINE about the deposit for days. This time it just refunded itself. I found out when I checked the dashboard that night.”
Owners of a rooftop Thai tasting menu in Sathorn, Bangkok
“It's just me and three staff running the whole floor. Mato gives us the kind of guest knowledge I used to think only big hotels with concierge teams could have. Our regulars feel it.”
Owners of a wine bar & tapas in Chiang Mai
“We used to run everything through LINE and a notebook by the host stand. A regular came in for their anniversary and my staff had no idea. Now that doesn't happen. Mato remembers everything we don't.”
Owner of a French bistro in Ari, Bangkok
“A couple came back after eight months. Before they even ordered, my waiter knew about the shellfish allergy and that they always sit by the window. The husband looked genuinely surprised. That's when I knew this was worth it.”
Owner of a Japanese omakase in Ekkamai, Bangkok
“December birthdays, love wine, haven't booked in 45 days. I filtered for exactly that and sent 28 people a message. Got 9 reservations in 48 hours. I've never done marketing that felt that precise.”
Owner of an Italian fine dining in Silom, Bangkok
“A guest cancelled the morning of. Before Mato I'd be chasing them on LINE about the deposit for days. This time it just refunded itself. I found out when I checked the dashboard that night.”
Owners of a rooftop Thai tasting menu in Sathorn, Bangkok
“It's just me and three staff running the whole floor. Mato gives us the kind of guest knowledge I used to think only big hotels with concierge teams could have. Our regulars feel it.”
Owners of a wine bar & tapas in Chiang Mai
Pricing
One plan, everything included
Mato for Restaurants
One recovered no-show deposit covers the entire month.
No setup fees. Cancel anytime.